DHL 2004 Annual Report Download - page 69

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Business Developments — Employees
Employees
Number of employees remains stable
As of December 31, 2004, we employed 340,667 full-time employees (previous year:
341,572). This represents a slight decrease of 0.3%.
The first-time full consolidation of companies in the Asia/Pacific region increased
the number of employees in the EXPRESS Corporate Division by 3.1% to 139,944. Due to
operational growth, the number of employees in the LOGISTICS Corporate Division rose
by 2.5% to 32,159. The number of employees in the FINANCIAL SERVICES Corporate
Division increased by 1.7% to 31,715 as a result of Postbank’s new Transaction Banking
division taking over both Dresdner Bank Zahlungsverkehrsservice GmbH and Deutsche
Bank Payments Projektgesellschaft AG.
A contrary trend was again seen in the MAIL Corporate Division. Due in particular
to the further optimization of operational processes and the voluntary extension of the
weekly working hours, the number of employees decreased by 5.0% to 126,913.
Including trainees, the average workforce for the year amounted to 381,492. The
number of civil servants continued to fall.
Change in workforce
Dec. 31, 2003 Dec. 31, 2004
Change
in %
Corporate divisions
MAIL 1) 133,651 126,913 – 5.0
EXPRESS 1) 135,715 139,944 3.1
LOGISTICS 1) 31,382 32,159 2.5
FINANCIAL SERVICES
1) 2) 31,195 31,715 1.7
Other / Consolidation 1) 9,629 9,936 3.2
Group 1) 341,572 340,667 – 0.3
Group 3) 333,369 342,639 2.8
Total workforce (headcount including trainees)
As of December 31 383,173 379,828 – 0.9
Hourly workers and salaried employees 298,357 307,842 3.2
Civil servants 70,130 67,618 – 3.6
Trainees 6,609 6,032 – 8.7
Average for the year 375,096 381,492 1.7
1) Calculated as FTEs, excluding trainees, as of December 31
2) Thereof Postbank 8,697 (December 31, 2003), 10,006 (December 31, 2004)
3) Calculated as average FTEs for the year
Wage settlements lead to reliable planning
On June 2, 2004, Deutsche Post AG and the services union Vereinte Dienstleistungs-
gewerkschaft (ver.di) agreed a wage increase of 2.7% as of November 1, 2004. There will
be a further wage increase of 2.3% as of November 1, 2005. The wage agreement is valid
until April 30, 2006. Both sides will profit from this settlement: employees will partici-
pate in the business development of Deutsche Post, while the company gains a reliable
basis for planning because the agreement runs for two years.
65
Group Management ReportGroup Management ReportConsolidated Financial StatementsAdditional Information