Cash America 2013 Annual Report Download - page 27

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lending channels through which the Company offers consumer loans. The e-commerce segment also includes
administrative expenses that are specific to this segment’s operations and are supplemental to the Company’s
administrative functions classified as corporate operations.
Corporate operations primarily include corporate expenses, such as legal, occupancy, executive oversight,
insurance and risk management, public and government relations, internal audit, treasury, payroll, compliance and
licensing, finance, accounting, tax and information systems (except for online lending information systems, which are
included in the e-commerce segment). Corporate income includes miscellaneous income not directly attributable to the
Company’s segments. Corporate assets primarily include corporate property and equipment, assets related to
nonqualified deferred compensation plans, marketable securities, foreign exchange forward contracts and prepaid
insurance.
Retail Services Segment
The following table sets forth the number of domestic and foreign Company-owned and franchised locations in
the Company’s retail services segment offering pawn lending, consumer lending, and other services as of December 31,
2013, 2012 and 2011. The Company’s domestic retail services locations operate under the names “Cash America Pawn,”
“SuperPawn,” “Cash America Payday Advance,” “Cashland” and “Mr. Payroll.” In addition, some recently acquired
domestic retail services locations operate under various names that are expected to be changed to “Cash America Pawn.”
The Company’s foreign retail services locations operate under the name “Cash America casa de empeño”.
As of December 31,
2013 2012 2011
Domestic(a) Foreign Total Domestic(a) Foreign Total Domestic(a)(b) Foreign Total
Retail services locations offering:
Both pawn and consumer
lending 582 - 582 581 - 581 572 - 572
Pawn lending only 247 47 294 167 47 214 126 190 316
Consumer lending only 40 - 40 83 - 83 86 - 86
Other (c) 90 - 90 91 - 91 110 - 110
Total retail services 959 47 1,006 922 47 969 894 190 1,084
(
a
)
Except as described in (c) below, includes locations that operated in 22 states in the United States as of December 31, 2013 and 2012 and
23 states as of December 31, 2011. In 2011, includes five retail services locations that the Company operated under management
a
g
reements with a former franchisee.
(b)
Includes one unconsolidated franchised location that o
p
erate
d
under the name “Cash A
m
erica Pawn” as of December 31
,
2011.
(
c
)
As of December 31, 2011, includes six consolidated Company-owned check cashing locations. As of December 31, 2013, 2012 and 2011,
includes 90, 91 and 104 unconsolidated franchised check cashing locations, respectively, that operated in 14, 15 and 18 states in the
United States, respectively.
E-Commerce Segment
As of December 31, 2013, 2012 and 2011, the Company’s e-commerce segment operated in 32 states in the
United States and in three foreign countries:
• in the United States at http://www.cashnetusa.com and http://www.netcredit.com,
• in the United Kingdom at http://www.quickquid.co.uk, http://www.quickquidflexcredit.co.uk, and
http://www.poundstopocket.co.uk,
• in Australia at http://www.dollarsdirect.com.au, and
• in Canada at http://www.dollarsdirect.ca.
The Company’s internet websites and the information contained therein or connected thereto are not intended to be
incorporated by reference into this Annual Report on Form 10-K.
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