Barclays 2003 Annual Report Download - page 89

Barclays PLC Annual Report 2003 87
Administrative expenses – staff costs
2003 2002 2001
£m £m £m
Salaries and accrued
incentive payments 3,441 3,159 3,149
Social security costs 278 240 243
Pension costs 180 (27) (17)
Post-retirement health care 19 15 –
Other staff costs 377 368 339
4,295 3,755 3,714
Staff costs
Staff costs increased by 14% to £4,295m (2002: £3,755m).
Salaries and accrued incentive payments increased by 9% (£282m) to
£3,441m (2002: £3,159m) reflecting increased performance related
payments primarily within Barclays Capital and Barclays Global Investors.
Pension costs comprise all UK and international pension schemes.
Included in the costs is the charge of £128m (2002: £72m credit) in
respect of the Group’s main UK pension schemes.
Permanent and contract staff numbers increased by 100 during 2003.
The implementation of restructuring programmes resulted in a decrease
of 4,400 staff. This was more than offset by an increase of 3,700 staff
from the acquisitions of Charles Schwab Europe, Clydesdale Financial
Services, Banco Zaragozano and Gerrard and the recruitment of an
additional 500 staff in Barclaycard and 300 staff elsewhere.
Staff costs in 2002 were 1% higher than in 2001. Salaries and accrued
incentive payments were broadly flat, with the impact of the UK annual
pay award offset by a reduction in Group staff and payments to
temporary staff. Increased costs in Barclays Global Investors were in line
with improved performance and more than offset by a reduction in
Barclays Capital.
Staff numbers(a)
2003 2002 2001
By class of business
Personal Financial Services(b) 25,800 27,200 29,700
Barclays Private Clients(c) 13,000 10,700 12,900
Barclaycard(d) 5,300 4,700 4,200
Business Banking(e) 9,000 9,700 9,900
Barclays Africa(f ) 6,800 7,500 8,000
Barclays Capital 5,700 5,500 5,500
Barclays Global Investors 2,000 2,100 2,100
Head office functions and
other operations(g) 7,200 7,300 6,300
Total Group permanent and
contract staff worldwide 74,800 74,700 78,600
Temporary and agency staff
worldwide 4,100 3,700 4,600
Total including temporary
and agency staff 78,900 78,400 83,200
By geographic segments
United Kingdom 58,000 59,000 60,400
Non-United Kingdom 16,800 15,700 18,200
74,800 74,700 78,600
Notes
(a) Staff numbers are on a full-time equivalent basis UK permanent and
contract staff.
(b) Staff numbers decreased since 31st December 2002 by 1,400, as a
result of a number of productivity initiatives.
(c) The increase in staff numbers includes 3,500 staff arising from the
acquisition of Charles Schwab Europe, Banco Zaragozano and
Gerrard partially offset by restructuring initiatives (1,200).
(d) Includes 200 staff arising from the acquisition of Clydesdale
Financial Services and the recruitment of an additional 500 staff in
Barclaycard, partially offset by restructuring initiatives (100).
(e) Staff numbers decreased since 31st December 2002 by 700 due to
various restructuring initiatives.
(f) The decrease in staff numbers is due to restructuring initiatives
mainly within the Kenyan, Zambian and Zimbabwean operations.
(g) Staff numbers include staff undertaking certain activities which
support the operating business and provide central information
technology services, whose costs are predominantly passed on to
the businesses.
Staff numbers
0
20
40
2001 2002 2003000’s
60
80
100
78.6 74.7 74.8