Barclays 2003 Annual Report Download - page 173

Barclays PLC Annual Report 2003 171
59 Segmental analysis
The Group reports the results of its operations through eight business segments: Personal Financial Services, Barclays Private Clients, Barclaycard,
Business Banking, Barclays Africa, Barclays Capital, Barclays Global Investors and Head office functions and other operations.
Personal Financial Services provides retail products and services including current accounts, mortgages, consumer loans and general insurance
throughout the UK. Barclays Private Clients provides banking and asset management services to affluent and high net worth clients. Barclaycard
provides credit card services across Europe and Africa. Business Banking provides relationship banking to small, medium-sized and large business
customers in the UK. Barclays Africa provides banking services to personal and corporate customers in North Africa, Sub-Saharan Africa and islands
in the Indian Ocean. Barclays Capital conducts the Group’s investment banking business providing corporate, institutional and government clients
with financing and risk management products. Barclays Global Investors provides investment management products and services to international
institutional clients. Head office functions and other operations comprise all the Group’s central function costs and other central items together with
the results of Transition Businesses.
Comparative figures have been restated as a result of the changes in accounting policy and accounting presentation as set out on pages 118 and 119.
2003 2002 2001
By class of business (a) £m % £m % £m %
Net interest income
Personal Financial Services 1,949 29 1,834 30 1,911 32
Barclays Private Clients 767 12 766 12 829 14
Barclaycard 1,037 16 886 14 815 14
Business Banking 1,665 25 1,626 26 1,553 26
Barclays Africa 187 3 160 3 176 3
Barclays Capital 964 15 889 14 639 11
Barclays Global Investors 9–12 – 5 –
Head office functions and other operations 26 – 32 1 38 –
6,604 100 6,205 100 5,966 100
Non interest income (b)
Personal Financial Services 1,160 20 1,085 21 998 19
Barclays Private Clients 506 9 548 11 720 14
Barclaycard 793 14 696 14 578 11
Business Banking 963 17 888 17 829 16
Barclays Africa 138 2 115 2 136 3
Barclays Capital 1,688 29 1,349 26 1,448 28
Barclays Global Investors 663 11 538 11 518 10
Head office functions and other operations (104) (2) (97) (2) (51) (1)
5,807 100 5,122 100 5,176 100
Total income (c)
Personal Financial Services 3,109 25 2,919 26 2,909 26
Barclays Private Clients 1,273 10 1,314 12 1,549 14
Barclaycard 1,830 15 1,582 14 1,393 12
Business Banking 2,628 21 2,514 22 2,382 21
Barclays Africa 325 3 275 2 312 3
Barclays Capital 2,652 21 2,238 20 2,087 19
Barclays Global Investors 672 5 550 5 523 5
Head office functions and other operations (78) – (65) (1) (13) –
12,411 100 11,327 100 11,142 100
Profit/(loss) on ordinary activities before tax (d)(e)
Personal Financial Service 821 21 712 22 644 19
Barclays Private Clients 216 6 226 7 512 15
Barclaycard 691 18 591 18 488 14
Business Banking 1,301 34 1,210 38 1,039 30
Barclays Africa 112 3 88 3 122 4
Barclays Capital 783 20 579 18 654 19
Barclays Global Investors 179 5 97 3 71 2
Head office functions and other operations (258) (7) (298) (9) (105) (3)
3,845 100 3,205 100 3,425 100