Air France 2013 Annual Report Download - page 44

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AIR FRANCE-KLM ANNUAL REPORT 2013 MY TRIP
The socialedia,
my gateway to
the sky
On Facebook and Twitter, Air France
and KLM are always ready to answer
any questions relating to my trip.
The two airlines offer 24/7 assistance
in numerous languages, with
round-the-clock personalized
support. When booking my ticket,
I tested the new exclusive service
offered by KLM: payment directly
on Facebook or Twitter thanks to a
secure link forwarded by the airline.
Prepare for take-off!
@KLM_localeyes, one of my
favorite Twitter accounts! Every
week, invaluable tips from a real local
resident: cultural events, great places
to eat, special places to visit, etc.
…or just where to nd a good cup
of coffee!
Air Fran Prs,y 24/7ews servi
Thanks to the Air France Press app, I can now download complementary
magazines and French and international daily newspapers to my tablet, from
24 hours before my ight until departure. In addition to the printed newspapers
and magazines available in the lounges, at the departure gates and on board,
this new service is the best way for me to be sure of having up-to-date, easily-
accessible information, whatever my place of departure. This app is already
available on iOS, Android and Windows 8/RT tablets and will shortly follow
on smartphone.