Air France 2013 Annual Report Download - page 19

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PAGES 18 - 19
Development
IN FRANCE, TRANSAVIA.COM IS CONTINUING
ITS GROWTH
Air France-KLM continues to develop its transavia.com
subsidiary. In France, the Group’s low-cost airline took delivery
of three new next-generation Boeing 737-800s in 2013.
In 2014, it will also receive three aircraft of the same type.
This growth in its fleet accompanies the expansion in the
network. For Summer 2014, transavia.com in France will
open 18 new routes on departure from five French airports
(Paris-Orly Sud, Nantes, Lille, Lyons and Strasbourg).
In addition, since March 31, 2014, members of
Air France-KLM’s Flying Blue frequent flyer program have
been able to use their Miles [1] on the entire transavia.com
network on departure from France.
[1] The reservation of a return ticket using Flying Blue miles on the Transavia France
network excludes taxes and baggage.
Gastronomy
“CHEFS ON BOARD” OPERATIONS
At the end of November 2013, Air France launched a series of new gourmet
events to continue throughout 2014. Once a week, a Chef from Servair,
an Air France subsidiary and leader in airline catering, boards a long-haul
Air France flight and welcomes La Première and Business customers.
During the flight, the Chef introduces them to the à la carte menus. When
new menus are added in Economy and Premium Economy, the Chef
presents them to passengers. The Servair Chef meets passengers, finds
out what they think of the dishes and explains how the company adapts
to the constraints of airline catering on a daily basis, to preserve the original
spirit and flavour of the dishes on board. He also passes on his expertise
and know-how to the crew, to ensure dishes are presented in an optimum
way and to constantly ensure service excellence.
Destinations
SKYTEAM WELCOMES
GARUDA INDONESIA
SkyTeam, the global airline
alliance, has just welcomed
Garuda Indonesia, its
20th member and second
South-East Asian airline.
The company also
contributes 40 new
destinations to the SkyTeam
global network served
exclusively by the alliance.
With more than 15,500 daily
flights, the SkyTeam alliance
offers more than 1,000
destinations in 178 countries.
HOP!
ONE YEAR ON
Launched in March 2013,
Air France’s regional airline
subsidiary offers 510 daily
ights on 129 routes. HOP!
is a major part of Air France’s
short and medium-haul
strategy. Its dual mission is
to feed the Paris-Charles de
Gaulle hub and to operate
a regional offer adapted to the
needs of both business and
leisure customers. With a seat
load factor up by 2.2 points
on last year, HOP! has logged
a rst successful year in its
history.