Qantas 2001 Annual Report Download - page 7

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THE SPIRIT OF AUSTRALIA p5
Qantas is the largest non-North American
carrier flying into Los Angeles Airport and,
from November 2001, will operate daily
services through to New York.
WHAT MAKES QANTAS UNIQUE:
The Qantas
Brand
p
6–7
The Qantas
Culture
p
8–9
Strategic
Alliances
p
12–13
Community
Contribution
p
20–21
World’s Best
Practice
p
18–19
Customer
Service
p
14–15
Financial
Performance
p
22–23
The Qantas
Fleet
p
10–11
Network
Management
p
16–17