Public Storage 2000 Annual Report Download - page 5

P UBLIC S TORAGE , I NC . 2000 A NNUAL R EPORT
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believe we will continue to be positioned to capture storage
demand, increasing funds from operations.
America is a nation of consumers, and much of what
Americans buy — the
quickly outdated
computer, the now-
too-small television — inevitably ends up in self-storage. Indeed,
Americans are purchasing more entertainment and recreational
goods, including TV’s, stereos, powerboats, motorcycles, jet skis,
all-terrain vehicles and so forth. The escalating American con-
sumption of goods and services suggests the rising affluence and
leisure time of a highly mobile population. According to the
U.S. Postal Service, recent population relocation figures indicate
22 million households move in the U.S. annually, with 14 percent
of those households renting storage space.
Our national call centers in California and Texas are
designed to acquire, assimilate and utilize information about the
services and products our customers want us to provide to solve
their storage problems.
Thanks to Public Storage employees, who generously
donated their time, and to the storage containers that we
provided, we again assisted the U.S. Marine Corps Reserve with
its annual Toys for Tots program. Over a quarter of a million toys
were distributed to children in California, Florida, Illinois and
Texas. Our commitment to communities is also reflected in the
support we provide for civic and social services, the arts and
education. For example, we donated computers and computer
peripherals to local
schools and charities.
To our customers,
shareholders and employees, we express our deepest gratitude
for your support.
Sincerely,
B.Wayne Hughes
Chairman of the Board and
Chief Executive Officer
Harvey Lenkin
President
March 15, 2001
Our objective is to satisfy the customer’s specific storage
needs while generating increasing funds from operations.