DHL 1999 Annual Report Download - page 39

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41
Integration Policy
• The second phase takes two to four months to com-
plete,depending upon the complexity and scale of the
process.
• Phase 3: Implement all integration measures.Work on
implementing the individual sets of measures begins
immediately upon approval. During implementation,
special attention is given to ensuring that all measures
are wrapped up quickly, ideally within one year, and
to putting potential synergies which have been identi-
fied to the greatest possible use.A stringent integra-
tion controlling organization ensures that additional
measures are developed whenever unexpected prob-
lems arise in realizing planned profit potential.
Going beyond the actual integration of newly acquired
firms into the respective corporate division, a second
integration process located at group level (the PRE-
MIUM Program) ensures that potential cross-division-
al synergies are harnessed and vital interfaces between
the individual corporate divisions are optimized.
Fundamental issues involved in these activities include
adjustment of the Group’s organization, collaboration
between the Group and the corporate divisions,demar-
cation of the individual business segments and cus-
tomer care for customers who are served by more than
one division.
The progress we have achieved with these activities is
outlined below in a summary of the level of integration
already achieved for the individual corporate divisions
and the Group itself. The projects are executed by the
respective corporate divisions under their own respon-
sibility. The EXPRESS corporate division is setting up a
European network. DANZAS has assumed the role of
central coordinator in the LOGISTICS corporate divi-
sion and is teaming up with Nedlloyd’s Land Division,
ASG and AEI to form a powerful logistics service provid-
er. Our FINANCIAL SERVICES corporate division is in
the process of pooling the potential offered by Postbank
and DSL Bank.
LOGISTICS – A global corporate division in the
making
The integration process in the LOGISTICS corporate
division is aimed not only at merging the four logistics
companies Danzas, Nedlloyd ETD,ASG and AEI into a
single, financially successful entity, but also at bringing
four different corporate cultures into line with one an-
other.
The first phase – establishing the framework for integra-
tion – was wrapped up on schedule by late May 1999.
The first step in this phase was to set up the future organ-
izational structure of the LOGISTICS corporate division
and implement it in individual countries or groups of
countries. The various individual activities were then
assigned to the respective business segments and func-
tional units.