Anthem Blue Cross 2011 Annual Report Download - page 2

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Innovating for a healthier tomorrow
2011 ANNUAL REPORT
1
CareMore Patient Centered Care Member Health Index
With millions of Baby Boomers aging into Medicare over the next several decades, there is a
great need to change how we meet the health care needs of seniors. CareMore, the newest
addition to WellPoint’s family of companies, reinvented how to improve senior health and
their lives overall.
The first thing CareMore does is listen—to the patient, to their family, to all of their physi-
cians and caregivers. Then we develop an individual plan around the unique circumstances
that every patient brings. The cornerstone of our model is the CareMore Care Center, which
provides everything from rides to appointments and mental health screenings to regular toe-
nail clippings and help picking up prescriptions.
Beyond the Care Centers, CareMore coordinates our members through inpatient, outpatient,
and skilled nursing care. This non-traditional approach prevents costly complications and
helps seniors live more healthy and rewarding lives.
Compared to the national average, CareMore’s hospitalization rates are 24 percent lower, hospi-
tal stays are 38 percent shorter, and amputation rates among diabetics are 60 percent lower.
HEALTHIER PEOPLE
Creating a healthier tomorrow begins by investing in the
lives of the people we serve. WellPoint is changing how
care is provided to our affiliated health plan members
and empowering physicians to strengthen relationships
with members to improve their health.
Innovating for healthier people