Access America 2008 Annual Report Download - page 9

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Mondial Assistance Annual Report 2008 5
Unique brand name
• We implemented a Chinese
tag-line refl ecting our mission
and brand promise.
• The Netherlands, the United States
and Canada adopted the new brand
name. They now operate under a
unique brand and speak to you with
a single voice all around the world.
• We launched our new brand
positioning successfully across
the Group.
2008 rewards for innovation
and dedication!
• China: Best China Call Center
• USA: Global Call Center of the Year
• France: Purchasing Decision Award
• Japan: 3-star Call Center
• Belgium: Best Assistance Product
• Germany: Best in class for Travel Insurance
2008 milestones
• 1st year completed in Hungary
• Ready to expand in Romania
• New subsidiary opens in Russia
The Mondial Assistance
family grows!