Vistaprint 2009 Annual Report Download - page 13
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schemes. Customers can also easily incorporate their own uploaded photographs, logos or complete
designs. Once a design is complete, we offer our customers a range of matching products and related
services, including signage, websites and email marketing, business identity, direct mail services,
apparel and promotional gifts.
Wide Range of Graphic Design Options
Most customers use our web browser-based design and editing software to create personalized
materials. In addition, customers are able to upload their own designs to our system. Customers who
want us to perform some or all of the design work can contact our design service representatives, who
will provide custom designs.
Broad Range of Products and Services
We offer a broad spectrum of products and services for the business and consumer markets,
including:
Paper based Non-paper based Electronic and Marketing Services
‰brochures ‰banners ‰caricature content
‰business cards ‰car door magnets ‰copy writing services
‰data sheets ‰decals ‰email marketing services
‰desk and wall calendars ‰hats ‰graphic design and
‰envelopes ‰key chains copywriting services
‰folded cards ‰lawn signs ‰logo design
‰flyers ‰pens ‰mailing services
‰holiday cards ‰refrigerator magnets ‰website design and hosting
‰invitations and announcements ‰rubber stamps
‰letterhead ‰t-shirts
‰note cards and note pads ‰tote bags
‰presentation folders ‰mouse pads
‰return address labels standard
and oversized postcards
sticky notes
High Quality Production
We use one of the highest quality commercial printing processes in the market. For our longer run
print jobs, we typically use 40-inch commercial offset presses that normally are used for conventional
long run, high quality print jobs, such as high end consumer goods packaging, in which typical
quantities run into the thousands or more. For our shorter run print jobs, we typically employ
commercial digital printing equipment. For a number of our non-paper-based products, such as hats,
t-shirts, self-inking stamps, and pens, we have acquired a wide range of advanced digital production
equipment and configured these machines in dedicated production cells that are customized for the
particular application. In addition, we have developed proprietary production methods to improve our
efficiency and the quality of our products. Our quality assurance systems employ principles of world-
class manufacturing designed to ensure that we consistently deliver high-quality products.
Fast Design to Delivery Turnaround
We design, produce, process and deliver multiple high-quality, customized orders in as little as
three days.
Form 10-K
7