Unilever 2010 Annual Report Download - page 21

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Winning
with people
Doubling the size of the company presents major human resource
challenges. Weneed to have in place the people and structures
necessary to succeed on double the scale. This year we made great
progress indeveloping a team capable of delivering growth, and in
offeringthe career development possibilities and an environment
that makeUnilever an attractive place to work.
Leveraging our global scale
Our operating framework seeks to combine
global scale with local consumer intimacy.
Getting that balance right as the business
changes is essential. This year, we assessed
the effectiveness of some of our most
critical teams, such as the global and local
marketing teams, with the aim of further
improving consumer understanding and
speed of execution. We also reorganised
some of our key business functions to take
advantage of the benefits that come from
operating asa single global team. Supply
chain and communications are good
examples of this change.
Developing a team fit for growth
Some of our major markets are doubling in
size every five to six years. Having enough
people with the right skills in the right jobs
is a challenge. Getting the number and
quality of people in the pipeline requires an
understanding of what is already in the
business that can be built upon and what
will be needed as markets develop.
In 2009 we launched our ‘talent and
organisation readiness programme’,
which assesses four areas – talent, skills,
organisation and culture, identifying the
issues and putting plans in place to
address them. Having a standard global
approach enables us to identify
commonthemes and focus resources
ondeveloping the right plans.
By the end of 2010 we had completed
assessments in units representing around
75% of Unilever’s turnover. Many are
already delivering results.
2
nation
2
alities among
ourtoptier managers
Report of the Directors About Unilever
Closer to consumers,
closertocustomers
A performance culture demands
excellence from teams as well as
from individuals. In August, 400
Unilever Germany employees worked
together in outlets of the REWE
supermarket network, getting closer
to a key customer, selling margarine
to consumers – and raising €100,000
forthe World Food Programme’s
school meals project in Kenya.
Employee numbers
At year end in thousands
18 Unilever Annual Report and Accounts 2010