TD Bank 2011 Annual Report Download - page 25

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TD BANK GROUP ANNUAL REPORT 2011 MANAGEMENT’S DISCUSSION AND ANALYSIS 23
(millions of Canadian dollars) 2011 2010 2009
Personal deposits $ 2,753 $ 2,534 $ 2,508
Consumer lending 2,449 2,435 2,175
Business banking 2,238 2,028 1,912
Real estate secured lending 1,966 2,017 1,515
Insurance, net of claims 1,259 1,107 1,075
Other1 145 250 264
Total $ 10,810 $ 10,371 $ 9,449
BUSINESS SEGMENT ANALYSIS
Canadian Personal and Commercial Banking
Canadian Personal and Commercial Banking comprises the Bank’s personal and business banking businesses
in Canada, TD Auto Finance in Canada, as well as the Bank’s insurance operations. Under the TD Canada
Trust brand, the retail operations provide a full range of financial products and services to approximately
12 million personal and small business customers.
1 Other revenue includes internal commissions on sales of mutual funds and other
wealth management products, and other branch services. In 2011 an internal
volume transfer occurred between business lines in which fees for foreign
exchange and safety deposit box rentals were reclassified from Other to the
various business lines.
(millions of Canadian dollars)
NET INCOME
0
$4,000
3,500
1,500
1,000
2,000
2,500
3,000
500
$3,611$3,611
09 10 11
(percent)
EFFICIENCY RATIO
47%47%
60%
50
40
30
20
10
0
09 10 11
REVENUE
TABLE 16