Support.com 2011 Annual Report Download - page 66

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
 
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  
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 

Revenue:
Services $ 6,730 $ 6,882 $ 9,280 $ 9,384
Software and other 3,129 3,004 2,898 2,870
Total revenue 9,859 9,886 12,178 12,254
Cost of revenue:
Cost of services 5,484 7,346 6,927 6,980
Cost of software and other 348 335 294 381
Total cost of revenue 5,832 7,681 7,221 7,361
Gross profit 4,027 2,205 4,957 4,893
Operating expenses:
Research and development 1,343 1,281 1,274 1,316
Sales and marketing 3,971 4,320 4,889 4,911
General and administrative 2,952 2,887 2,499 2,625
Amortization of intangible assets 88 93 93 90
Total operating expenses 8,354 8,581 8,755 8,942
Loss from operations (4,327) (6,376) (3,798) (4,049)
Interest income and other, net 186 149 101 104
Loss from continuing operations, before income taxes (4,141) (6,227) (3,697) (3,945)
Income tax provision 12 10 56 10
Loss from continuing operations, after income taxes (4,153) (6,237) (3,753) (3,955)
Income (loss) from discontinued operations, after income taxes (5) 2 30 4
Net loss $ (4,158) $ (6,235) $ (3,723) $ (3,951)
Basic and diluted earnings per share:
Loss from continuing operations $ (0.09) $ (0.13) $ (0.08) $ (0.08)
Income (loss) from discontinued operations (0.00) 0.00 0.00 0.00
Basic and diluted net loss per share $ (0.09) $ (0.13) $ (0.08) $ (0.08)

Other accrued liabilities consist of the following (in thousands):

 
Accrued expenses $ 2,910 $ 2,469
Restructuring expenses 210 661
Customer deposits 1,160 182
Other accrued liabilities 211 263
Total other accrued liabilities $ 4,491 $ 3,575
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On January 13, 2012, the Company executed an Asset Purchase Agreement with RightHand IT Corporation, a managed service provider for
small business located in Louisville, Colorado. The Company acquired certain assets and assumed certain liabilities, and paid a total amount of
approximately $1.4 million. The acquisition will deepen our small business expertise and enable us to grow our business by providing existing
services to current customers, and broadening our services to other customers.
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