Support.com 2011 Annual Report Download - page 39

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 
      
Revenue:
Services $ 37,248 $ 32,276 $ 16,770
Software and other 16,591 11,901 725
Total revenue 53,839 44,177 17,495
Costs of revenue:
Cost of services 29,919 26,737 16,620
Cost of software and other 1,744 1,358 59
Total cost of revenue 31,663 28,095 16,679
Gross profit 22,176 16,082 816
Operating expenses:
Research and development 6,057 5,214 5,795
Sales and marketing 21,791 18,091 7,675
General and administrative 12,005 10,963 14,119
Amortization of intangible assets 866 364 177
Total operating expenses 40,719 34,632 27,766
Loss from operations (18,543) (18,550) (26,950)
Interest income and other, net 455 540 428
Loss from continuing operations, before income taxes (18,088) (18,010) (26,522)
Income tax provision (benefit) 401 88 (4,941)
Loss from continuing operations, after income taxes (18,489) (18,098) (21,581)
Income (loss) from discontinued operations, after income taxes (151) 31 7,004
Net loss $ (18,640) $ (18,067) $ (14,577)
Basic and diluted earnings per share:
Loss from continuing operations $ (0.39) $ (0.39) $ (0.47)
Income (loss) from discontinued operations (0.00) 0.00 0.16
Basic and diluted net loss per share $ (0.39) $ (0.39) $ (0.31)
Shares used in computing basic and diluted net loss per share 48,288 46,818 46,378
See accompanying notes.
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