Progressive 2012 Annual Report Download - page 86

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Principal Office
The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village, Ohio 44143
440-461-5000
progressive.com
24-Hour Insurance Quotes, Claims Reporting, and Customer Service
Personal autos, motorcycles, and recreational
vehicles Commercial autos/trucks
To receive a quote 1-800-PROGRESSIVE (1-800-776-4737)
progressive.com
1-888-806-9598
progressivecommercial.com
To report a claim 1-800-274-4499
progressive.com11-800-274-4499
For customer service:
If you bought your policy through an
independent agent or broker
1-800-925-2886
(1-800-300-3693 in California)
progressiveagent.com
1-800-444-4487
progressivecommercial.com
If you bought your policy directly
through Progressive online or by
phone
1-800-PROGRESSIVE (1-800-776-4737)
progressive.com
1-800-895-2886
progressivecommercial.com
If you have a complaint or concern
regarding any claim handling or
other claims-related issue2
1-800-274-4641
email: [email protected]
1-800-274-4641
email: [email protected]
1Claims reporting via the website is currently only available for personal auto policies.
2Any policyholder, claimant, or other interested party who has any complaint or concern regarding any claim handling or other claims-related issue
may report such complaint or concern using the contact information above. The complaint or concern will be promptly forwarded to the appropriate
management personnel in our claims organization for review and response.
Annual Meeting The Annual Meeting of Shareholders will be held at the offices of The Progressive Corporation, 6671 Beta
Drive, Mayfield Village, Ohio 44143 on May 16, 2013, at 10 a.m. eastern time. There were 3,114 shareholders of record on
December 31, 2012.
Common Shares and Dividends The Progressive Corporation’s common shares are traded on the New York Stock
Exchange (symbol PGR). Progressive currently has an annual variable dividend policy. We expect the Board to declare the
next annual variable dividend, subject to policy limitations, in December 2013, with a record date in January 2014 and
payment shortly thereafter. A complete description of our annual variable dividend policy can be found at:
progressive.com/dividend.
Shareholder/Investor Relations Progressive does not maintain a mailing list for distribution of shareholders’ reports. To
view Progressive’s publicly filed documents, shareholders can access our website: progressive.com/sec. To view our
earnings and other releases, access progressive.com/investors.
For financial-related information or to request copies of Progressive’s publicly filed documents free of charge, write to: The
Progressive Corporation, Investor Relations, 6300 Wilson Mills Road, Box W33, Mayfield Village, Ohio 44143,
email: [email protected] or call: 440-395-2222.
For all other company information, call: 440-461-5000 or access our website at progressive.com/contactus.
Transfer Agent and Registrar
Registered Shareholders: If you have questions or changes to your account and your Progressive shares are registered in
your name, write to: American Stock Transfer & Trust Company, Attn: Operations Center, 6201 15th Avenue, Brooklyn, NY
11219; phone: 1-866-709-7695; email: [email protected]; or visit their website at: www.amstock.com.
Beneficial Shareholders: If your Progressive shares are held in a brokerage or other financial institution account, contact
your broker or financial institution directly regarding questions or changes to your account.
App.-A-86