Papa Johns 2013 Annual Report Download - page 4

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As Papa John’s celebrates its Thirtieth Anniversary, I’m
proud to say we have never lost sight of our founding
principle – the unrelenting focus on superior-quality
products to drive a loyal customer base. In a very real way,
we’ve always kept our “eye on the pie” for the past thirty
years. At the end of the day, nothing sells like the truth;
and, our customers take notice of our better ingredients,
better pizza promise because they do taste the difference
between mediocrity and superiority. To that end, I am both
proud and pleased to report the results for 2013, another
outstanding year for Papa John’s.
Quality and Service Leadership:
Digital Leadership:
Leadership in Giving Back: Having been blessed
in so many ways, we feel it is important to give back to the
communities that we serve. The Salvation Army is our national
charitable partner, and in 2013 we joined with them to support
the victims and aid workers recovering from several disasters
including the devastating tornados that hit Oklahoma City.
Papa John’s work with the Salvation Army along with our local
charitable efforts, and the numerous relief efforts, fundraisers,
and humanitarian projects our franchisees participated in, totaled
hundreds-of-thousands-of-dollars in monetary and product
donations last year. We also positively impacted the lives of our
friends and neighbors in communities throughout the country and
world. Our system is grateful for and humbled by our success,
and we will continue to support and positively impact the people
in these communities that support us so strongly.
International Growth: In 2013, Papa John’s continued to
build international momentum with a 7.5% international comparable
sales increase and 183 net unit openings around the world. We
passed the one-thousandth international restaurant milestone in
the third quarter, and finished the year with 1,142 restaurants open
outside of North America. Strong sales momentum and market
penetration continues in the UK, Russia, Latin America, China and
the Middle East.
*ALL U.S. DELIVERY RESTAURANTS. Kindle Fire and the Amazon “a” logo are registered
trademarks of Amazon Technologies, Inc. Android is a registered trademark of Google, Inc.
The Apple logo is a registered trademark of Apple, Inc.
2008
2013
2011
2014
2012
2010
2007
2001
2006
50%+
MOBILE-
OPTIMIZED
EGIFT CARD
ORDERING
$5 BILLION
IN U.S. DIGITAL SALES
OVER 45% OF U.S.
TOTAL SALES FROM
DIGITAL SALES
KINDLE FIRE
ORDERING app*
ANDROID
ORDERING app*
$
$2 BILLION
IN U.S. DIGITAL SALES*
iOS ORDERING app
DIGITAL LOYALTY
REWARDS PROGRAM
$1 BILLION
IN U.S. DIGITAL SALES
NATIONWIDE MOBILE
WEB ORDERING
$
NATIONWIDE
MOBILE TEXT
ORDERING*
NATIONWIDE 24/7
“PLAN AHEAD”
ONLINE ORDERING* 24/7
NATIONWIDE
ONLINE ORDERING
LOCAL SPECIAL
ONLINE OFFERS*
FIRST ONLINE
ORDER
(PILOT IN NORTH
CAROLINA)
1997
History of Digital
Leadership
INDUSTRY
FIRST
1st
INDUSTRY
FIRST
1st
INDUSTRY
FIRST
1st
INDUSTRY
FIRST
1st
INDUSTRY
FIRST
1st
INDUSTRY
FIRST
1st
INDUSTRY
FIRST
1st
Note: The results for 2009 and 2010 are presented on a non-GAAP basis for comparability purposes. See the Investor Relations section of our website which contains the GAAP to non-GAAP reconciliations.
2009
300
400
500
600
700
800
900
1,000
1,100
1,200 Ending Store Count
International
2010 2011 2012 2013
635
709
822
959
1142