O'Reilly Auto Parts 2012 Annual Report Download - page 17

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performance. During 2012, we relocated 32 stores and renovated 70 stores. We believe that our ability to consistently achieve growth
in same store sales is due in part to our commitment to maintaining an attractive store network, which is strategically located to best
serve our customers.
Continually Enhance the Growth and Functionality of Our E-Commerce Website:
Our user-friendly website, www.oreillyauto.com, allows our customers to search product and repair content, check our in-store
availability of products, and place orders for either home delivery or in-store pickup. We continue to enhance the functionality of our
website to provide our customers with a friendly and convenient shopping experience, as well as a robust product and repair content
information resource, that will continue to build the O’Reilly Brand.
Team Members
As of January 31, 2013, we employed 53,615 Team Members (33,931 full-time Team Members and 19,684 part-time Team
Members), of whom 45,180 were employed at our stores, 5,937 were employed at our DCs and 2,498 were employed at our corporate
and regional offices. A union represents 49 stores (527 Team Members) in the Greater Bay Area in California, and has for many
years. In addition, approximately 71 Team Members who drive over-the-road trucks in two of our DCs are represented by a labor
union. Except for these Team Members, our Team Members are not represented by labor unions. Our tradition for 56 years has been
to treat all of our Team Members with honesty and respect and to commit significant resources to instill in them our “Live Green”
Culture, which emphasizes the importance of each Team Member’s contribution to the success of O’Reilly. This focus on
professionalism and fairness has created an industry-leading team and we consider our relations with our Team Members to be
excellent.
Store Network
Store Locations and Size:
As a result of our dual market strategy, we are able to profitably operate in both large, densely populated markets and small, less
densely populated areas that would not otherwise support a national chain selling primarily to the retail automotive aftermarket. Our
stores, on average, carry approximately 23,500 SKUs and average approximately 7,200 total square feet in size. At December 31,
2012, we had a total of approximately 29 million square feet in our 3,976 stores. Our stores are served primarily by the nearest DC,
which averages 142,000 SKUs, but also have same-day access to the broad selection of inventory available at one of our 240 Hub
stores, which, on average, carry approximately 42,000 SKUs and average approximately 10,000 square feet in size.
We believe that our stores are ''destination stores'' generating their own traffic rather than relying on traffic created by the presence of
other stores in the immediate vicinity. Consequently, most of our stores are freestanding buildings and prominent end caps situated on
or near major traffic thoroughfares, and offer ample parking, easy customer access and are generally located in close proximity to our
professional service provider customers.
The following table sets forth the geographic distribution and activity of our stores as of December 31, 2012 and 2011:
December 31, 2011
2012 Net, New and
Acquired Stores December 31, 2012
State
Store
Count
% of Total
Store Count
Store
Change
% of Total
Store Change
Store
Count
% of Total
Store Count
Cumulative % of
Total Store Count
Texas 563 15.1% 21 8.9% 584 14.7% 14.7%
California 474 12.7% 9 3.8% 483 12.1% 26.8%
Missouri 181 4.8% 2 0.8% 183 4.6% 31.4%
Georgia 161 4.3% 6 2.5% 167 4.2% 35.6%
Illinois 141 3.8% 6 2.5% 147 3.7% 39.3%
Washington 141 3.8% 4 1.7% 145 3.6% 42.9%
Tennessee 138 3.7% 4 1.7% 142 3.6% 46.5%
Arizona 128 3.4% 2 0.8% 130 3.3% 49.8%
N
orth Carolina 120 3.2% 10 4.2% 130 3.3% 53.1%
Ohio 101 2.7% 14 5.9% 115 2.9% 56.0%
Oklahoma 112 3.0% - 0.0% 112 2.8% 58.8%
Alabama 112 3.0% - 0.0% 112 2.8% 61.6%
Michigan 94 2.5% 16 6.8% 110 2.8% 64.4%
Minnesota 106 2.8% 3 1.3% 109 2.7% 67.1%
Arkansas 99 2.6% 2 0.8% 101 2.5% 69.6%
Indiana 89 2.4% 6 2.5% 95 2.4% 72.0%