Mitsubishi 2010 Annual Report Download - page 27

Review of the Committee’s Activities Since its Establishment
Since the committee convened its first meeting in July 2004 through to
July 2010, it has held a total of 72 meetings and has considered as
many as 163 issues in total. During this period, the members of the
committee have raised frank questions and expressed candid opinions
regarding each of these issues from the standpoint of external oversight
and common sense.
The general categories of topics considered by the committee are
shown below. A variety of issues were considered based on each topic
(the figures in brackets indicate the number or frequency of these
issues). Opinions regarding each issues discussed are disclosed to the
public through press releases for the specific meeting convened.
1. Response to recall problems [23]
2. Recall process reform and quality improvement initiatives [21]
3. Initiatives to entrench compliance [50]
4. Other initiatives, including corporate culture reforms [63]
5. Fact-finding visits to plants and dealers [6]
In October 2006, the Board of Directors of MMC consulted the
Business Ethics Committee, requesting a summary of MMC’s activities
toward restoring trust in the company, as well as an evaluation and
proposals regarding these activities. MMC received a report on the
committee’s findings concerning this issue on May 21, 2007. The report
concluded that, with regard to this issue, “the initial stage had been
accomplished.” At the same time, the report also pointed out issues
and made proposals aimed at providing further support for MMC’s
revitalization, indicating that “it is still necessary to stay fully committed
to activities to restore trust.”
In the report, the committee made 13 policy recommendations.
Since the report was received by MMC, the relevant departments have
reported their responses to the policy recommendations to the commit-
tee on a case-by-case basis, and have received advice from the commit-
tee members. In June 2008, a summary of these reports was presented
to the Business Ethics Committee, and was reported later the same
month to the Board of Directors. In July 2009, a follow-up report of the
status of responses to the earlier recommendations, as well as recog-
nized benefits, was made to the Business Ethics Committee. The com-
mittee advised MMC “not to let itself be rushed by outside pressure,”
but rather to “seek improvements in ways that reflect the actual situa-
tion that the company faces.”
Overview of Activities in Fiscal Year 2009
The committee convened 12 times during fiscal year 2009, and received
briefings on 25 issues, including the business ethics compliance promo-
tion program and the business ethics awareness survey. The commit-
tee’s views, guidance and advice were sought on these issues. As well
as formal committee meetings, committee members attended the
Compliance Officers’ Meeting as observers, at which they were asked
for their views and any queries they may have had. Compliance officers
are responsible for business ethics in each department. In addition, the
committee’s views and guidance are requested on any urgent issues,
which are explained to the committee on a case-by-case basis.
The Business Ethics Committee
The Mitsubishi Motors Business Ethics Committee was established in June 2004 as an advisory body to the Board
of Directors of MMC. At that time, the recall problem had reignited and MMC faced a crisis concerning the com-
pany’s survival due to the loss of confidence and trust of society in MMC. The Business Ethics Committee was
established as one of the critical steps to restore trust in MMC and ensure its revitalization. The aims of this com-
mittee, which is made up solely of external experts, are to conduct monitoring, guidance and consultation from the
viewpoint of external oversight and common sense with respect to MMC’s overall activities to restore trust, espe-
cially in terms of compliance. The scope of the committee’s activity is not limited to business ethics; but also
includes matters broadly related to quality problems and corporate culture.
Kazuo Mura Takahiro FujimotoNobuyuki YamamotoCommittee Chairman
Noboru Matsuda
Konoe Kawagishi Kazuko Miyamoto
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MITSUBISHI MOTORS CORPORATION Annual Report 2010