Marks and Spencer 2007 Annual Report Download - page 24

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22 MARKS AND SPENCER GROUP PLC www.marksandspencer.com/annualreport2007
MODERNISATION PROGRAMME
environment
Our store modernisation
programme is well under way.
Around 40% of our portfolio is
now in the new format and we
are currently on site in over
60 stores.
The programme often involves
radical changes, going beyond
changes to fixtures and fittings.
Alongside major construction work,
new flooring and refrigeration, we
are also making changes to how
we lay out our stores and guide
customers through departments.
We are also starting to look at new
ways of allocating which products
go into which stores, and how we
display them.
Managing a programme of this
scale, while keeping the stores
open, is very challenging. One of
our priorities is keeping disruption
to a minimum both for our
customers and for the business.
We have increased the amount
of night-time working we do and
we have improved the way we
separate the building works from
the store during opening hours.
It is important that our stores
are in the best state for the
Christmas trading period and
we will continue to deliver the
bulk of our programme before
the 2007 October half-term.
However, where some of our
larger stores are undergoing
major redevelopment work this
will not always be possible.
We are also meeting Plan A
objectives in our stores and
offices, particularly on sourcing
renewable energy and sustainable
materials and dealing with waste.
By April 2007, we had secured
175 GWh of renewable energy to
power all our stores in Scotland,
all our Simply Food stores in
England and Wales and our
London head office, saving
55,000 tonnes of CO2.
This year, the first of a new breed
of ‘green’ stores will open.
Bournemouth will use 25% less
energy and emit 50% less CO2
every year or the equivalent of
the emissions of 244 return
flights from London to New York.
Two other ‘green’ stores are in the
pipeline at Pollok and Galashiels.
Ipswich
Completed August 2006
Tunbridge Wells
Completed October 2006
Bluewater
Completed October 2006
BEFORE BEFORE BEFORE