HR Block 2006 Annual Report Download - page 23

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21
business from them. We’re also more able to obtain the best value when selling or
securitizing our loans.
Expanding the product menu is another avenue of growth for Option One. We strive to
offer the loan products that brokers want for borrowers, both those who are purchasing
and those refinancing. Expanding the base of borrowers similarly offers good growth
potential. The dream of home ownership is shared by Americans throughout our diverse
society, and Option One champions programs to extend home-ownership opportunities to
a greater portion of the population. An Emerging Markets department formed in 2006 is
developing a deeper understanding of market needs, as well as long-term strategies and
specific partnerships and initiatives, for expanded outreach to minority communities and
other borrowers not well served by traditional approaches to lending.
Values, ethics and honesty are fundamental in everything we do. Treating everyone equally
and putting the interests of borrowers first is the top priority for Option One associates,
and we live each day guided by extensive “best practices” we’ve developed for both our
lending and servicing activities.
VOLUME
(IN BILLIONS) COST OF ORIGINATION*
$40.8 1.91%
$31.0 2.23%
$23.3 2.33%
$16.6 2.53%
$11.5 2.64%
2006
2005
2004
2003
2002
MORTGAGE ORIGINATIONS
KATHLEEN KAYLOR
Account Executive, Option One Mortgage
Orange County, California
Among the factors in Option One’s drive to improve
cost efficiency are new automated systems for loan
pre-qualification and underwriting. Account Executive
Kathleen Kaylor advises mortgage brokers in the field on
how to use the new capabilities to their best advantage.
*Cost as a percent of origination volume.