Fujitsu 2003 Annual Report Download - page 17

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15
Product Strategies
●In the solutions/systems integration field, we are targeting key sectors among Fujitsu's
vast customer base of 170,000 corporations for business expansion. Among services
for specific sectors, we are particularly intent on leveraging our domestic and international track
record in e-government projects to provide solutions to local governments within Japan and public
sector institutions in global markets. In addition, for customers in the vanguard of change within
their industries, particularly in the manufacturing and retail sectors, we are seeking to expand our
business by offering products such as GLOVIA, a comprehensive software solution that provides
managers with an integrated view of their operations, from finance and accounting to production.
●In network services, in addition to offering data processing outsourcing services at our Internet
Data Centers or at the customer's premises, we now offer customers the option of outsourcing
entire administrative operations to Fujitsu. Moreover, utilizing our FENICS broadband backbone
network in Japan, we provide rapid deployment of IP telephony services, which are quickly gaining
widespread acceptance, and IP network construction for customers.
●In managed services, we offer system security and operational services through a cadre of
10,000 support professionals—the largest support staff in Japan—and a network of 1,000
locations. As customers' systems become more complex and advanced, the problem of
security breaches is on the rise. We employ the latest countermeasures and monitoring resources
to keep customer systems and networks secure.
●Fujitsu's middleware offerings, which are the product of close collaboration between our Software
and Services and Platforms business groups, showcase the strength of our integrated business
model. As key elements in our TRIOLE IT infrastructure, we are placing particular emphasis on two
middleware offerings, Interstage and Systemwalker, to meet customer needs for rapid deployment
and reliable operation of enterprise systems.