Entergy 2013 Annual Report Download - page 36

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Entergy Corporation 2013 INTEGRATED REPORT 35
ECONOMIC
Providing Service to Our Customers
We create sustainable value for our customers by providing safe, secure, reliable service
at reasonable cost. Our customers depend on our power to live and enhance their lives,
run their businesses and serve their customers and constituencies.
Read more about our efforts to deliver value to customers in our utility and EWC businesses.
WHAT OUR CUSTOMERS ARE SAYING
“Billing alerts is a tool
I would be lost without.
As a full-time law
student, I have so
many daily details
to juggle that it’s
reassuring to know
Entergy will send
me reminders.”
“In addition to nearly
daily interactions
with the Entergy
representative, we
also have biweekly
meetings where we
go into details to ensure
the two companies are
working with the same
objective and according
to the same timelines.”