E-Z-GO 1999 Annual Report Download - page 28

Download and view the complete annual report

Please find page 28 of the 1999 E-Z-GO annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 71

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71

26 Consistent Growth
financing customers’
t Textron Financial, we know
what it means to keep pace with
the rapid changes in the commercial
lending landscape. Competition is
fierce and customers’ need for speed,
value and convenience is escalating.
Through a comprehensive line of
commercial lending solutions, we meet
these evolving customer needs every day.
We know that processes need to be sim-
pler in an increasingly complex world.
With our state-of-the-art information
technology and unparalleled knowledge
of the markets we serve, we improve
our customers’ competitive advantage.
We understand their financing needs
and are inspired by them.
Our investments in technology have
allowed us to launch business-to-business
financing solutions electronically
over the internet. Through Textron
Financial’s web site and third-party
sites, we are bringing our products
on-line. The response has been
tremendous. At our Aviation Finance
Division, over one third of new business
is now generated over the internet.
Textron Financial has enjoyed a stellar
record of growth and profitability over
the past 21 years. We continue to grow
our seasoned businesses in aviation
finance, golf finance, and vendor and
floorplan finance, while applying our
niche expertise to newer businesses
serving high-return, specialty markets
like timeshare, telecommunications
and franchise finance.
Business Dreams
at the speed of inspiration
21 Consecutive Years of
Net Income Growth
($ in millions)
79 81 83 85 87 89 91 93 95 97 99
Textron Financial employees, such as Angelo Butera, Debra Raymond and John
Salvator (from left), are committed to bringing our business-to-business financing
solutions on-line – just a click away from the customer.
$78.9
$1.4
A
Textron Quality Management
Initiatives – Textron Financial
◗Leverage E-business opportunities by:
- Working with established internet portal
providers to establish e-loan origination
and electronic payment capabilities.
- Improving business-to-business response
time through on-line access to account
information.
◗Through Work Flow Analysis and Process
Improvements, streamline internal operations
and improve response times to customers.