E-Z-GO 1999 Annual Report Download - page 15

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Cessna delivers on these expectations by
continuing to offer new, market-leading
aircraft and the industry’s most compre-
hensive sales and service network.
This organization comprises 10 company-
owned Citation Service Centers and 29
independent service centers in 20 countries.
Cessna is now using advanced information
technology to deliver even faster service
and responsiveness. For aspiring pilots,
we offer our exclusive Computer-Based
Instruction, a comprehensive, interactive
training tool which makes learning
to fly a more enjoyable experience.
For business partners, we offer an
internet site that gives designated
suppliers access to Cessna’s parts and
material ordering information. We
are improving our service capabilities
with an internet-based Citation Parts
Distribution program which provides
any Citation Service Center, and all
Citation owners worldwide, access to
Cessna’s on-hand parts inventory.
1999 Textron Annual Report 13
oducts
CJ1
Cessna Citation Family
Price Points ($ in millions)
soar
CJ2
Bravo
Citation VII
$3.7
$16.5
Integral to Cessna’s “step-up” strategy, the Citation Sovereign
complements the most comprehensive family of business jets
in the world.
Excel
Sovereign
Citation X
Ultra Encore