ComEd 2010 Annual Report Download - page 14

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ComEd, PECO and Exelon Generation demonstrated their commitment
to our customers through record-setting storm recovery efforts and
successful refueling outages.
With our Chicago- and Philadelphia-area customers experiencing
wind, rain and snow storms of unusual severity, our crews worked
around the clock to restore power to hundreds of thousands of
customers and replace thousands of poles and miles of wire safely
and quickly. We are proud of their tireless efforts and teamwork and,
most importantly, their commitment to safety.
On the generation side of the business, our nuclear fleet maintained
a capacity factor of 93.9 percent in 2010 and completed nine refueling
outages, including the replacement of three low-pressure turbines
at Quad Cities Unit 2. Our fossil and renewable fleets also performed
well, with a fossil plant commercial availability of 95.3 percent and
an equivalent availability factor for the hydroelectric facilities of
96.8 percent.
Exelon Business Services Company provided world-class, cost-effective
support to our operating companies, including the launch of myHR,
which includes a website and service center that have dramatically
improved human resources service levels for our employees and retirees
while reducing costs.
12
Operating Excellence