Carphone Warehouse 2014 Annual Report Download - page 15

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STRATEGIC REPORT
EXAMPLE SERVICES EXISTING CLIENTS
+Sales processes and proposition design
+Store format design
+Employee blueprint and rewardmodel
+Customer fulfilment and loyalty
+Insurance and claims management
+Trade-ins
+Repairs
+Delivery
+Remote technical support
+honeyBee assisted sales tool
+Activation services
+Web solutions
+Data security suite
+Customer relationship management
+Commercial relationships
+Scale advantages
+Purchasing benefits
Carphone Warehouse Group plc
Annual Report 2014 13