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barclays.com/annualreport Barclays PLC Annual Report 2014 I 231
Barclays Core
The Group’s activities have been resegmented into
Core and Non-Core business units as part of the Group
strategy update announced in May 2014. The Core
business is the future of Barclays and consists of the
following five business areas.
Q Personal and Corporate Banking (PCB) comprises personal banking,
mortgages, wealth & investment management, and corporate
banking. Through these businesses we serve the needs of our
customers and clients in the UK and in selected international
markets. Managing these businesses together helps to drive product
and customer segment capabilities as well as cost synergies through
platform integration and leveraging expertise, particularly within
digital channels.
Q Barclaycard is an international payments services provider for
consumer and business customers including credit cards and
consumer lending.
Q The Africa Banking business is managed under three primary
businesses: Retail and Business Banking (RBB); Wealth, Investment
Management and Insurance (WIMI); Corporate and Investment
Banking (CIB) as well as an Africa Head Office function.
Q The Investment Bank now consists of origination-led and returns-
focused markets and banking businesses.
Q Head Office comprises head office and central support functions,
businesses in transition and consolidation adjustments.
2014
£m
2013
£m
2012
£m
Income statement information
Total income net of insurance claims 24,678 25,603 26,154
Credit impairment charges and other provisions (2,000) (2,171) (2,378)
Net operating income 22,678 23,432 23,776
Operating expenses (14,734) (15,982) (16,209)
UK bank levy (371) (395) (263)
Costs to achieve Transform (953) (671)
Total operating expenses (16,058) (17,048) (16,472)
Other net income 62 86 75
Profit before tax 6,682 6,470 7,379
Attributable profit 3,864 4,078 4,120
Balance sheet information
Risk weighted assetsa£326.6bn £332.6bn n/a
Average allocated tangible equityb£34.6bn £28.4bn £33.2bn
Average allocated equityb£42.3bn £36.0bn £40.8bn
Key facts
Number of employees (full time equivalent) 123,400 129,700 127,700
Performance measures
Return on average tangible equityb11.3% 14.4% 12.4%
Return on average equityb9.2% 11.3% 10.1%
Cost: income ratio 65% 67% 63%
Loan loss rate (bps) 49 55 63
Notes
a RWAs are on a CRD IV fully loaded basis. CRD IV rules came into effect in 2013; therefore no 2012 comparatives are available.
b 2012 returns calculated using average allocated equity based on CRD III RWAs and capital deductions.
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