American Home Shield 2011 Annual Report Download - page 4
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Table of Contents
THE SERVICEMASTER COMPANY
ANNUAL REPORT ON FORM 10-K
TABLE OF CONTENTS
PART I
Item 1. Business 3
Item 1A. Risk Factors 14
Item 1B. Unresolved Staff Comments 28
Item 2. Properties 28
Item 3. Legal Proceedings 29
Item 4. Mine Safety Disclosures 29
PART II
Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity
Securities 30
Item 6. Selected Financial Data 30
Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations 32
Item 7A. Quantitative and Qualitative Disclosures about Market Risk 65
Item 8. Financial Statements and Supplementary Data 69
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 124
Item 9A. Controls and Procedures 124
Item 9B. Other Information 125
PART III
Item 10. Directors, Executive Officers and Corporate Governance 126
Item 11. Executive Compensation 128
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 153
Item 13. Certain Relationships and Related Transactions, and Director Independence 156
Item 14. Principal Accounting Fees and Services 159
PART IV
Item 15. Exhibits and Financial Statement Schedules 160
Signatures 161
Exhibit Index 164
2