Access America 2010 Annual Report Download - page 4

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Caring
A passion forpeople
We are people who care about
people. The first thing on our minds
every day is your well-being. And to
make sure we are getting it right,
we listen to you first to understand
what you need. This open dialogue
is second nature to us. Why?
Simply because we really do care.
An integral part of our job is acting
on our passion for people. At the
end of the day, it’s about helping
you, making you feel special, and
reinforcing our relationship with you.
Our passion makes the
difference.
Professional
Expertise at your
service
We do not keep our wealth of skills
and expertise for ourselves but make
them available to you, when, where
and how you need them. Whether
you or your customers need the full
story, or just the answer, our years
ofprofessionalism are the foundation
of all our business relationships.
Wehave built a reputation of
excellence, and are proud that you
are a part of it.
Our guarantee of excellence
atyour service
Trust
To earn it everyday
Trust has to be earned. We know
that. Whether it’s towards a relative,
a friend or a customer, we can win
your trust only one way – by showing
you that we are dedicated, honest
and reliable every single day. Our
goal is to make sure that each one of
your lives is safer, simpler and more
secure. To do this, earning your trust
comes first. Trust truly is at the heart
of what we do.
Trust is the foundation of all
ourrelationships.
Supervisory Board
as of January1,2011
Chairman:
− Christof MASCHER
Vice-President and member:
− Detlev BREMKAMP
Members:
− Bernd HEINEMANN
− Jacques RICHIER
− Klaus-Peter ROEHLER
Executive Committee
as of January1,2011
Chairman:
− Rémi GRENIER
Members:
− Ida LUKA-LOGNONÉ
− Laurence MAURICE
− Jonathan ANSELL
− Ulrich DELIUS
− Didier LEBRET
− Roland RYKART
Allianz Global Assistance
Groupe Allianz France 50%
20%
30% Allianz Europe BV (NL)
ACIF (Italy) NL Branch