Access America 2010 Annual Report Download - page 19

− Expatriates / impatriates: semi-permanent
or long-term medical assistance to
employees.
− Youth mobility assistance cover, introduced
in 2010 it provides secure, comprehensive
health protection for youths between
12and28 years old.
− Disease management and patient support:
if you suffer from a chronic disease,
impairment, abnormal functioning, or
belong to a specific risk group (tobacco,
memory ageing…), then you may fully
benefit from these assistance services.
− Triage & screening services.
− Health services for the telco industry (health
& lifecare service bundle with telco plans).
− …And nurse triage, employee health
assistance, medical counselling, third
party health administration, rehabilitation
management, and more.
Lifecare
− Daily life services: we help you get through
everyday so that your life can be a little
easier (babysitting, cleaning, gardening,
etc.).
− Employment assistance: need help finding
your first job? Have you lost your job? Do
you plan to retire? Do you seek advice or just
an understanding ear? We’re here to give
you all the support you need, for whatever
employment situation you are in.
− Bereavement and funeral assistance.
− Retirement assistance.
Home and Property Assistance
Let’s get personal: your property
isourbusiness!
You’ve been through a property mishap
before? You’ve lived with a leaky fawcett, or
abroken lock? These mishaps can be as minor
as a faulty but fixable electrical system, or as
major as a flooding pipe. Some of you have
experienced natural catastrophes or lived
through days of power outages. Whatever
your line of work, whoever and wherever your
customers may be, we’re here to help you help
them when adversity strikes. No matter how
big or small.
Property and home assistance
Three simple words for a truly comprehensive
offer. From a leaky tap to a flooded community,
we have just the right, customised solution
you need. And we’re here to help 24/7. Our
offer includes tele-security for home and office
surveillance, protection services and warranties
for your credit cards, household appliances and
mobile phones, CRM programmes, concierge
services and information call centres for public
inquiries. And just to let you know, we have
redesigned our home assistance offer. It now
includes solutions that can be distributed via
our utility clients, thereby broadening our offer
to reach more people everywhere. For us, it’s all
about getting closer to you to take better care
of you and your belongings.
Short-term, long-term,
ourstrategy is right on track
As the year 2011 gets well underway,
we continue to deploy our strategy of
the past year and reinforce the specific
programmes and services mentioned
above. We are also developing niche
health insurance products and solutions,
and focusing our efforts on the
challenge of becoming more local in our
healthcare expertise in an increasingly
global world.
Allianz Global Assistance / Annual Report 2010–15