VMware 2013 Annual Report Download - page 145

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If any person believes he is being denied any rights or benefits under the Plan, such person may file a
claim in writing with the Administrator. If any such claim is wholly or partially denied, the Administrator will
notify such person of its decision in writing. Such notification will contain (i) specific reasons for the denial,
(ii) specific reference to pertinent Plan provisions, (iii) a description of any additional material or
information necessary for such person to perfect such claim and an explanation of why such material or
information is necessary, and (iv) a description of the Plan’s review procedures and the time limits
applicable to such procedures, including a statement of the person’s right to bring a civil action following
an adverse decision on review. Such notification will be given within 90 days (45 days in the case of a
claim regarding Disability) after the claim is received by the Administrator. The Administrator may extend
the period for providing the notification by 90 days (30 days in the case of a claim regarding Disability) if
special circumstances require an extension of time for processing the claim and if written notice of such
extension and circumstance is given to such person within the initial 90 day period (45 day period in the
case of a claim regarding Disability). If such notification is not given within such period, the claim will be
considered denied as of the last day of such period and such person may request a review of his claim.
Within 60 days (180 days in the case of a claim regarding Disability) after the date on which a person
receives a written notification of denial of claim (or, if written notification is not provided, within 60 days
(180 days in the case of a claim regarding Disability) of the date denial is considered to have occurred),
such person (or his duly authorized representative) may (i) file a written request with the Administrator for
a review of his denied claim and of pertinent documents and (ii) submit written issues and comments to
the Administrator. The Administrator will notify such person of its decision in writing. Such notification will
be written in a manner calculated to be understood by such person and will contain specific reasons for
the decision as well as specific references to pertinent Plan provisions. The notification will explain that
the
1212
12.2
Claims and Review Procedures.
(a)
Claims Procedure.
(b)
Review Procedure.