United Technologies 2012 Annual Report Download - page 26

Download and view the complete annual report

Please find page 26 of the 2012 United Technologies annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 104

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104

Our Commitments define
who we are and how we work.
They focus our businesses and
move us forward.
PERFORMANCE
Our customers have a choice, and
how we perform determines whether
they choose us. We aim high, set
ambitious goals and deliver results,
and we use customer feedback
to recalibrate when necessary.
We move quickly and make timely,
well-reasoned decisions because our
future depends on them. We invest
authority where it needs to be, in the
hands of the people closest to the
customer and the work.
INNOVATION
We are a company of ideas that
are nurtured by a commitment to
research and development. The
achievements of our founders
inspire us to reach always for the
next innovative and powerful
and marketable idea. We seek
and share ideas openly, and
encourage diversity of experience
and opinion.
OPPORTUNITY
Our employees’ ideas and inspiration
create opportunities constantly, and
without limits. We improve continuously
everything we do, as a company and as
individuals. We support and pursue life-
long learning to expand our knowledge
and capabilities and to engage with the
world outside UTC. Confidence spurs us
to take prudent risks, to experiment, to
cooperate with each other and, always,
to learn from the consequences of
our actions.
RESPONSIBILITY
Successful businesses improve the
human condition. We maintain the high-
est ethical, environmental and safety
standards everywhere, and we encour-
age and celebrate our employees’ active
roles in their communities.
RESULTS
We are a preferred investment because
we meet aggressive targets whatever
the economic environment. We com-
municate honestly and forthrightly to
investors, and deliver consistently
what we promise. We are a company of
realists and optimists, and we project
these values in everything we do.
24 | UNITED TECHNOLOGIES CORPORATION