United Technologies 2012 Annual Report Download - page 16

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UNITED TECHNOLOGIES CORPORATION
Accelerate
Our
Approach
As United Technologies continues to grow
in markets around the world, we bring with
us a belief that financial performance and
corporate responsibility go hand in hand.
As a responsible corporate citizen, we are committed to minimizing the environmental impact of our
products, our operations and our supply chain. We provide a safe work environment and support lifelong
learning for all employees. We support charitable and social causes in the communities where we live
and work. Everywhere we do business, we apply the highest standards of corporate responsibility
and measure success with the same set of ethical, environmental and safety metrics.
Governance
The integrity, reputation and profitability of United Technologies depend upon the
individual actions of our directors, officers, employees and representatives all over
the world. Each is responsible and accountable for compliance with our Code of
Ethics. And each of us shares a goal to be world class in all that we do — aiming for
outstanding operational and financial performance, the highest ethical standards,
the safest work environment and the best compliance practices.
14 |
“ Impacting organiza-
tional culture is an
ongoing process,
as opposed to a
successful event.
UTC’s commitment
to continuous
improvement requires
that we regularly build
upon yesterday’s
accomplishments.”
ANTHONY GRAY
Sikorsky
Stratford, Connecticut
Taking Responsibility for Our Actions
In 2012, we entered into agreements with the U.S.
Department of Justice and the U.S. Department of
State to resolve a number of enforcement actions
related to export licensing requirements. We have
taken considerable steps to strengthen our export
licensing compliance program and continue to build
on this progress so that it will be as renowned for
excellence as are our people and products.
Maintaining an Ethical Culture
The Code of Ethics embodies our commitment to
promoting an environment of trust, respect and
integrity. This includes communicating openly,
honoring all commitments and holding ourselves
accountable to the highest standards.
Maintaining an ethical culture requires a coordinated
and disciplined approach across every country
where we operate. Our network of Business Practice
Officers (BPOs) plays a critical and valuable role by
facilitating open communications, providing ongoing
training and investigating allegations of wrongdoing.
Here are a few of them.