Support.com 2007 Annual Report Download - page 84

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Report of Management on Internal Control over Financial Reporting.
Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Exchange Act
Rules 13a-15(f). Our internal control system is designed to provide reasonable assurance to our management and Board of Directors regarding the preparation
and fair presentation of published financial statements. All internal control systems, no matter how well designed, have inherent limitations. Therefore, even
those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation.
Under the supervision and with the participation of our management, including our chief executive officer and chief financial officer, we conducted an
evaluation of the effectiveness of our internal control over financial reporting based on the framework inInternal Control—Integrated Framework issued by the
Committee of Sponsoring Organizations of the Treadway Commission. As part of this evaluation, management established an internal control project team,
engaged outside consultants and adopted a project work plan to document and assess the adequacy of our internal control over financial reporting, address any
control deficiencies that were identified, and to validate through testing that the controls are functioning as documented. Based on the results of this evaluation,
our management has concluded that our internal control over financial reporting was effective as of December 31, 2007 to provide reasonable assurance
regarding the reliability of financial reporting and the preparation of financial statements for external reporting purposes in accordance with generally accepted
accounting principles. We reviewed the results of management's assessment with the Audit Committee of SupportSoft's Board of Directors.
The effectiveness of our internal control over financial report as of December 31, 2007 has been audited by Ernst & Young LLP, an independent registered
public accounting firm, as stated in their report which is included herein.
/s/ JOSHUA PICKUS
Joshua Pickus
Chief Executive Officer and President
/s/ KEN OWYANG
Ken Owyang
Chief Financial Officer and
Senior Vice President of Finance and Administration
80
Source: SUPPORTSOFT INC, 10-K, March 13, 2008