Ricoh 2012 Annual Report Download - page 3

Ricoh Group Sustainability Report 2012 2
● Forward-looking statements
The plans, prospects, strategies and other statements, except for the historical events, mentioned in this
material are forward-looking statements with respect to future events and business results. Those
statements were made based on the judge of Ricoh Directors from the information that is now obtainable.
Actual results may differ materially from those projected or implied in such forward-looking statements
and from any historical trends. Please refrain from judging only from these forward-looking statements
with respect to future events and business results. The following important factors, without limiting the
generality of the foregoing, could affect future results and could cause those results to differ materially
from those expressed in the forward-looking statements:
a. General economic conditions and business trend
b. Exchange rates and their fluctuations
c. Rapid technological innovation
d. Uncertainty as to Ricoh’s ability to continue to design, develop, produce and market products and
services that achieve market acceptance in hot competitive market
No company’s name and/or organization’s name used, quoted and/or referenced in this material shall be
interpreted as a recommendation and/or endorsement by Ricoh.
This material is not an offer or a solicitation to make investments. Please do not rely on this material
as your sole source of information for your actual investments, and be aware that decisions regarding
investments are the responsibility of themselves.
● Exchange rates referred to in this report
The translation of Japanese yen amounts into U.S. dollar equivalents as of and for the year ended March
31, 2012 is included solely for the convenience of readers outside Japan and has been made using the
exchange rate of ¥79 to US$1, the approximate rate of exchange prevailing at the Federal Reserve Board
on March 31, 2012.
&217(176
About this report / Contents ..............................................................1
To Our Stakeholders and Customers ......................................... 3
About the Ricoh Group .............................................................. 5
Top Interview ............................................................................. 11
The RICOH Way ......................................................................... 17
Corporate Governance ............................................................. 21
Human Resources Management .............................................. 29
Respect for Human Rights ........................................................ 33
Innovation ..................................................................................37
Products and Solutions for the Office ..................................... 43
Production Printing ................................................................... 51
Supply Chain Management ...................................................... 55
Sustainable Environmental Management ............................... 61
To Grow with Society ............................................................... 75
History of the Ricoh Group .......................................................... 85
Financial Overview/Consolidated Financial Statements/
Key Financial Indicators ............................................................... 89
Major CSR Indicators and Our Performance ................................ 97
Company Data ............................................................................ 99
Index by Term ............................................................................100
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Policy for information provision
■ Target readers
Current and future stakeholders of the Ricoh Group
■ Scope of reporting
Ricoh Co., Ltd. and its consolidated subsidiaries
■ Reporting period
This report covers the year ended March 2012 (from April 1, 2011 to March 31, 2012).
However, some activities from the year ending March 2013 are included.
■ Important organizational changes made during the reporting period
● On April 1, 2011, Ricoh Production Print Solutions LLC was established, the result of
integrating InfoPrint Solutions Company and Ricoh’s Production Printing division,
with the aim of strengthening the production printing business.
● On October 1, 2011, PENTAX Ricoh Imaging Company Ltd. was established following
Ricoh’s acquisition of PENTAX Imaging Systems Business from HOYA Corporation.
The new company aims to offer an enhanced product/service lineup by combining the
strength of the acquired business and Ricoh’s digital camera business.
Corporate information
[About Ricoh Group]
www.ricoh.com/about/
WEB
[CSR management]
www.ricoh.com/csr/
WEB
[Environmental management]
www.ricoh.com/environment/
WEB
[Investor Relations]
www.ricoh.com/IR/
WEB
The Ricoh Group believes that adequate communication is essential to building and
deepening mutual understanding between corporations and society. With this belief, we
will work to provide relevant information in a timely and fair manner, aiming to expand
understanding of the Group among the many people in society.
■ Publicity tools
■ Structure of sustainability-related webpages
● PDF (brochure)
● Website
High
Medium
Low HighMedium
www.ricoh.com/about/sustainability/
WEB
Level of importance
to the Ricoh Group
Level of public interest
Ricoh Group Sustainability Report 2012
Risk factors www.ricoh.com/IR/risk.html
WEB