Ricoh 2012 Annual Report Download - page 12

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Ricoh Group Sustainability Report 201211
Top Interview
Under the 17th Mid-Term Management Plan (17th MTP) launched in April 2011,
the Ricoh Group is endeavoring to “strive for a global brand, create a future
with new innovation and achieve ‘growth’ and ‘restructuring’ simultaneously.”
By effectively responding to drastic changes in our business environment due
to various factors, including massive natural disasters and global economic
crises, we will develop innovation-driven products and services that can
deliver new value, aiming to contribute to creating a sustainable society while
working to achieve our business growth.
Achieving further business growth and
development of sustainable society under
the 17th MTP
Toward a sustainable society
Values we advocate in “The RICOH Way”
In 1936, the first Ricoh Group company, Riken Kankoshi Co., Ltd., was
born. After more than 70 years of business development, that company
has now become a global enterprise with annual sales of 2 trillion yen.
The spiritual foundation of our corporate activities during these years
has always been our Founding Principles, “The Spirit of Three Loves,”
advocated by our founder, Kiyoshi Ichimura. In addition, we follow the
Management Philosophy, statements laid down based on the ideas of
the Founding Principles, to develop products and services that offer new
value to our customers. Based on these ideals, we have been able to
develop strong trust with our customers as well as with society.
We believe that the value of the Founding Principles and Management
Philosophy will become even more significant for our corporate activities
as the Ricoh Group grows larger. That’s because we know that the ideas
presented in the principles and philosophy clearly show us how we
should make decisions and take action to cope with highly challenging
and complicated problems that any company can face at any time. The
ideas and values that make up “The Spirit of Three Loves” along with the
Management Philosophy are exactly what The RICOH Way tells us.
To respond to drastic changes in our business environment and to
establish and maintain a stable position as a global brand that is highly
Also read “History of the Ricoh Group.” See page 85
Organizational governance
ISO 26000
appreciated by people around the world, we must bring about innovation
to create products and services with totally new value. We also have a
responsibility to fulfill one of our missions, “To create a sustainable society.”
In these endeavors, The RICOH Way serves as a trustful guiding principle.
The Ricoh Group develops its business in aproximately 200 countries
and regions, and people involved in its operations hail from diverse
backgrounds. The RICOH Way has long been passed down through these
people. Through the actions of each and every one of these members
who put the principles of The RICOH Way into practice, the Ricoh Group
will remain a corporate group that changes the world for the better.
For any company, experiencing continuous growth and making
contributions to the creation of a sustainable society are inseparable
concepts. Currently, there are a multitude of problems being dealt with
by society as a whole. The Ricoh Group creates economic value through
its corporate activities and at the same time actively plays its part in
obtaining solutions for the issues faced by society. At the same time, with
innovations that bring about new technologies and new business models,
we will endeavor to keep increasing our corporate value.