Pitney Bowes 2004 Annual Report Download - page 9

Download and view the complete annual report

Please find page 9 of the 2004 Pitney Bowes annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 36

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36

7
INDEX TO CUSTOMER STORIES
Brittany Ferries
OPPORTUNITY: Increase customer satisfaction with personalized communication
SOLUTION: Create customized travel kits using customer data from the company’s reservation system
Bank of America
OPPORTUNITY: Manage costs and productivity across mulitple mail centers
SOLUTION:Network and Web-enable mail centers so they can be centrally managed
Hakata Restaurant
OPPORTUNITY: Increase restaurant sales by marketing beyond a single market
SOLUTION:Target prospective customers in any ZIP code with personalized mail
DaimlerChrysler
OPPORTUNITY: Reduce sales cycles and improve new car satisfaction
SOLUTION:Deliver the right messages to the right customers at the right time
Good Samaritan Hospital
OPPORTUNITY:Preserve resources for patient care
SOLUTION:Earn postage discounts with consolidation and presort services for small mailers
Mizuho Bank Holding Group
OPPORTUNITY: Mail millions of lotto tickets, error free
SOLUTION:Use intelligent inserting systems that speed and track ticket insertions for one of the world’s largest lotteries
8
10
12
14
16
18