Morgan Stanley 2009 Annual Report Download - page 9

Operations and Information Technology.
Morgan Stanley’s Operations and Information Technology departments provide the process and technology
platform that supports Institutional Securities sales and trading activity, including post-execution trade
processing and related internal controls over activity from trade entry through settlement and custody, such as
asset servicing. This is done for proprietary and customer transactions in listed and OTC transactions in
commodities, equity and fixed income securities, including both primary and secondary trading, as well as listed,
OTC and structured derivatives in markets around the world. This activity is undertaken through Morgan
Stanley’s own facilities, through membership in various clearing and settlement organizations, and through
agreements with unaffiliated third parties.
Global Wealth Management Group.
Morgan Stanley’s Global Wealth Management Group, which includes the Company’s 51% interest in MSSB,
provides comprehensive financial services to clients through a network of over 18,000 global representatives in
approximately 895 locations at year end. As of December 31, 2009, Morgan Stanley had $1,560 billion in client
assets.
Clients.
Global Wealth Management Group professionals serve individual investors and small-to-medium size businesses
and institutions with an emphasis on ultra high net worth, high net worth and affluent investors. Financial
advisors are located in branches across the U.S., and provide solutions designed to accommodate individual
investment objectives, risk tolerance and liquidity needs. Call centers are available to meet the needs of emerging
affluent clients. Outside the U.S., Global Wealth Management Group offers financial services to clients in
Europe, the Middle East, Asia, Australia and Latin America.
Products and Services.
Morgan Stanley’s Global Wealth Management Group provides clients with a comprehensive array of financial
solutions, including products and services from Morgan Stanley, Citigroup Inc. (“Citi”) and third-party
providers, such as insurance companies and mutual fund families. Global Wealth Management Group provides
brokerage and investment advisory services covering various types of investments, including equities, options,
futures, foreign currencies, precious metals, fixed income securities, mutual funds, structured products,
alternative investments, unit investment trusts, managed futures, separately managed accounts and mutual fund
asset allocation programs. Global Wealth Management Group also offers education savings programs, financial
and wealth planning services and annuity and other insurance products.
In addition, Global Wealth Management Group offers its clients access to several cash management services
through various affiliates, including cash sweeps, debit cards, electronic bill payments and check writing, as well
as lending products, including securities based lending, mortgage loans and home equity lines of credit. Global
Wealth Management Group also offers access to cash management and commercial credit solutions to qualified
small and medium businesses in the U.S., and provides individual and corporate retirement solutions, including
IRAs and 401(k) plans and U.S. stock plan services to corporate executives and businesses.
Global Wealth Management Group provides clients a variety of ways to establish a relationship and conduct
business, including brokerage accounts with transaction-based pricing and investment advisory accounts with
asset-based fee pricing.
Operations and Information Technology.
As a result of the MSSB joint venture, most of the operations and technology supporting the Global Wealth
Management Group are provided either by Morgan Stanley’s Operations and Information Technology
departments or by Citi. Pursuant to contractual agreements, Morgan Stanley and Citi perform various
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