ManpowerGroup 2004 Annual Report Download - page 35

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It’s very difficult, if not impossible, to advance in your career
when you lack the skills. That’s why Manpower develops
training programs to help its temporary workers improve their
skill sets so they can move into better paying jobs.
For example, Manpower France has created Alphabétisation
et Techniques Culinaires (Literacy and Culinary Techniques),
an innovative program that combines training in literacy with
advanced culinary techniques for its temporary workers in the
restaurant field. Our program is a six-month, 210-hour course
taught at the l’ École Grégoire-Ferrandi de Paris, a culinary
training academy. Here, our employees learn French and
mathematics in the context of the kitchen.
Mamadou Bala Ba, a Senegalese immigrant, came to France
18 years ago. However, his command of the French language
was still very rudimentary when he signed on with our Paris
branch as a dishwasher in the summer of 2003. But today,
thanks to his motivation and our literacy program, he now has
the skills and knowledge to work as a cook’s assistant. This
allows Manpower to send him out on higher-skilled, higher-
status assignments that pay more.
“Now I can speak French better and I write it well,” said
Mamadou. “I learned to read a recipe and calculate the
amounts of the different ingredients…now I also know cooking
vocabulary and technical terms.”
Mamadou is also more interested in his new career path.
“Before the training I worked as a dishwasher, washing
plates, glasses, etc. Now, I help prepare the food and I like it
a lot,” explained Mamadou. “The Manpower class really
helped me develop – I work more often, the work is more
interesting, and I’m paid better.”
Understandably, Mamadou has become an advocate of
Manpower. “Manpower really stands out compared to other
agencies. I tell my family and friends to come sign up with
Manpower because here, temporary workers are really
respected. We are treated well and helped to advance in our
careers. This course is proof of it!”
“I tell my family and friends to come sign up
with Manpower because here, temporary
workers are really respected. We are treated
well and helped to advance in our careers.”
IMPROVING BASIC SKILLS
TO ENABLE ADVANCEMENT
MAMADOU BALA BA