ManpowerGroup 2004 Annual Report Download - page 18

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Over the past several years, as employers embraced outsourcing to improve productivity in their
Human Resources function, they began with transactional processes such as payroll processing
and benefits administration, and moved toward recruiting, assessment, training and career transition.
As outsourcing these processes proved successful, attention turned toward outsourcing non-core
business activities such as facility management, logistics, and even accounting. Leading companies
are now beginning to take advantage of the transformational opportunities that the outsourcing
evolution can bring, as they look to fully optimize their talent management.
Talent optimization through HR outsourcing requires an objective analysis of how and where
human resources should be deployed across the organization, including:
The skills required in the business, where they can be found in a world of growing skills shortages,
and where they are needed.
The business functions and roles that must be performed at the local level versus those that
can be performed centrally, either at the national, regional or global headquarters.
Optimal staffing levels to ensure efficiency for the employer through fluctuation in demand, and
quality service for its customers.
The functions, processes and roles that are core to the business versus those that can be
outsourced to a third party in order to focus internal resources on what matters most, and
generate cost savings across the organization without sacrificing quality.
Across the employment and business cycle, Manpower is in a unique position to view the world
of work, both globally and locally. We see employment trends ahead of an individual customer
whose view is restricted by industry silos, and we serve as their partner and change agent as they
execute their strategies. From outsourcing HR services to change management consulting,
Manpower and Right Management Consultants work in tandem to help organizations achieve the
productivity, efficiency, and cost management gains they expect to realize from outsourcing.
OUTSOURCING HR SERVICES