Eversource 2004 Annual Report Download - page 11

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9NORTHEAST UTILITIES 2004 ANNUAL REPORT
Designed tobetter meet our customers’ increasing
expectations and improve reliability, our new state-of-the-art
System Operations Center enables more efficient monitoring
and operation of the electric system. Using new “smart”
technology, operators have more information available to
analyze troublespots, remotely de-energize selected lines
and, during outages, switch customers to other circuits to
restore service faster.
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Our customers, big and small, enjoy safe and dependable
servicefrom NortheastUtilities companies.
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