BT 2009 Annual Report Download - page 167

Download and view the complete annual report

Please find page 167 of the 2009 BT annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 170

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170

ADDITIONAL INFORMATION FINANCIAL STATEMENTS REPORT OF THE DIRECTORS BUSINESS AND FINANCIAL REVIEWS OVERVIEW
ADDITIONAL INFORMATION
ADDITIONAL INFORMATION GLOSSARY OF TERMS
165BT GROUP PLC ANNUAL REPORT & FORM 20-F
U
Undertakings: a series of legally-binding commitments BT made to
Ofcom, designed to bring greater transparency and certainty to the
regulation of the telecommunications industry in the UK. They led
to the formation of Openreach
UK GAAP: United Kingdom Generally Accepted Accounting
Principles
US GAAP: United States Generally Accepted Accounting Principles
USO: universal service obligation
US SEC: US Securities and Exchange Commission
V
VoIP: voice over internet protocol – a method of transporting
speech over the internet
W
WAN: wide area network – a network spread over a large
geographical area
Wholesale Broadband Connect: a next generation 21CN broadband
service offering a range of benefits including speeds up to 24Mb,
guaranteed service level agreements, the ability to trade speed for
stability and enhanced line diagnostics
Wi-Fi: wireless networking – the ability to connect to a network or a
PC using radio as opposed to a physical (cabling) connection
WLR: wholesale line rental – enables communications providers to
offer their own-branded telephony services over the Openreach
network