BT 2009 Annual Report Download - page 148

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ADDITIONAL INFORMATION FINANCIAL STATEMENTS REPORT OF THE DIRECTORS BUSINESS AND FINANCIAL REVIEWS OVERVIEW
FINANCIAL STATEMENTS
OPERATIONAL STATISTICS
All values (’000) unless otherwise stated. Unaudited
As at 31 March 2009 2008 2007 2006 2005
BT Global Services
Networked IT services sales order value (£m)a5,473 4,985 5,209 5,391 7,161
Other order intake (£m)a2,571 3,040 4,090 3,607 2,465
Total sales order value (£m)a8,044 8,025 9,299 8,998 9,626
BT Retail
Broadband lines (UK) 4,757 4,402 3,659 2,668 1,780
Broadband lines (UK): BT’s retail share of installed base 34% 35% 34% 33% 35%
Exchange lines (UK) 20,665 22,543 23,900 25,709 27,878
BT Vision installed base 423 214–––
Average annual revenue per consumer household user (ARPU)b(£) 287 274 262 251 254
% consumer contracted revenuesc71% 70% 68% 67% 64%
BT Wholesale
Broadband lines (UK) (Non-BT ISPs) 3,305 3,983 5,168 5,092 3,243
Openreach
Full and shared unbundled local loops 5,749 4,300 1,910 356 41
Wholesale line rental (lines) 5,647 4,666 4,227 2,874 1,026
BT Group
Total employees (000) 107.0 111.9 106.2 104.4 102.1
Broadband lines (UK):
BT Retail 4,757 4,402 3,659 2,668 1,780
BT Wholesale 3,305 3,983 5,168 5,092 3,243
Openreach 5,749 4,300 1,910 356 41
Total broadband lines 13,811 12,685 10,737 8,116 5,064
Exchange lines (UK):
BT Retail 20,665 22,543 23,900 25,709 27,878
Openreach 5,647 4,666 4,227 2,874 1,026
Total exchange lines 26,312 27,209 28,127 28,583 28,904
aRolling 12 month order intake.
bRolling 12 month consumer revenue, less mobile POLOs, divided by average number of primary lines.
cIncludes line rental, broadband, select services and packages.
BT GROUP PLC ANNUAL REPORT & FORM 20-F146
FINANCIAL STATEMENTS