BT 2009 Annual Report Download - page 166

ADDITIONAL INFORMATION FINANCIAL STATEMENTS REPORT OF THE DIRECTORS BUSINESS AND FINANCIAL REVIEWS OVERVIEW
ADDITIONAL INFORMATION GLOSSARY OF TERMS
164 BT GROUP PLC ANNUAL REPORT & FORM 20-F
E
EBITDA: earnings before interest, taxation, depreciation and
amortisation
Ethernet: a popular standard or protocol for linking computers into
a local area network. Our Ethernet portfolio gives our CP customers
a wide choice of high-bandwidth circuits
EMP: Equivalence Management Platform – Openreach’s
transactional platform that underpins all its interactions with
communications providers. It can process up to 100,000 orders
a day
EPS: earnings per share
ESIP: Employee Share Investment Plan – a plan under which BT can
provide free shares to employees, and employees can buy shares in
BT from pre-tax salaries
ESPP: BT Group Employee Stock Purchase Plan – a plan for
employees in the US which enables them to purchase American
Depositary Shares (ADSs)
F
Friends & Family Mobile: a calling plan that offers discounts of up
to 40% on calls to mobiles
FTTC: fibre to the cabinet
FTTP: fibre to the premises
G
Gb: gigabits (per second)
GLOP: BT Group Legacy Option Plan – a legacy share option plan
which is no longer operated by the group
GSOP: BT Group Global Share Option Plan – a legacy share option
plan which is no longer operated by the group
I
IASB: International Accounting Standards Board – the board which
sets International Financial Reporting Standards
ICT: information and communication technology
IFRS: International Financial Reporting Standards
IP: internet protocol – a packet-based protocol for delivering data –
including voice and video – across networks
I-Plate: a self-installable device that can be fitted to a master
telephone socket to improve broadband speeds by eliminating
electrical interference
ISDN: integrated services digital network – an all digital network
that enables a host of services to be carried together on the same
circuits. It makes it possible for any two compatible pieces of
connected equipment to talk to each other
ISO 14001: the environmental management standard
ISP: internet service provider
ISP: BT Group Incentive Share Plan
L
LAN: local area network – a network that operates within a limited
geographical area, such as in a building. It connects a variety of data
devices, such as PCs, servers and printers at a very high data rate
LLU: local loop unbundling – the process whereby BT’s exchange
lines are physically disconnected from BT’s network and connected
to other communications providers’ networks. This enables
operators, other than BT, to use the company’s local loop to provide
services to customers
M
MNS – managed network solutions: BT Wholesale’s broad portfolio
of long-term managed network outsourcing and white label
platform offerings designed to reduce cost and increase efficiency
for our CP customers
MPLS: multi-protocol label switching – supports the rapid
transmission of data across network routers, enabling modern
networks to achieve high quality of service
N
N3: the national broadband network that BT is building for the NHS
narrowband: non-broadband, fixed access network or line
NCC: network charge control
NGA: Next Generation Access – a fibre based, super-fast broadband
platform, which we plan to roll out to around ten million UK homes
and businesses by 2012. It will run on the 21CN core infrastructure
O
Ofcom: the independent regulator and competition authority for
the UK communications industries, with responsibilities across
television, radio, telecommunications and wireless communications
services
Openreach: Openreach looks after the ‘first mile’ of network, from
the exchange through to homes and businesses. Its role is to
provide services to all communications providers – including other
BT lines of business – on a fair, equal and open basis
P
PPC: partial private circuit
PSTN: public switched telephone network
Q
Queen’s Award for Enterprise: the UK’s most prestigious award for
business performance
R
right first time: the most important measure of whether we are
keeping our promises to our customers and meeting or exceeding
their expectations
Route2Learn (R2L): our internal learning management system
RSP: BT Group Retention Share Plan – a plan where share awards
are granted to selected employees of the group
S
SME: small or medium-sized enterprise
SMP: significant market power
Super-fast broadband: see next generation access
T
TSR: Total shareholder return – a corporate performance measure
used to measure BT against a comparator group of companies from
the European telecom sector at the beginning of the relevant
performance period
ADDITIONAL INFORMATION