Anthem Blue Cross 2003 Annual Report Download - page 3

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ANTHEM, INC. page 1
Quality
At Anthem, it is always time for quality.
Every day, across nine states stretching from the coast of
New England to the desert West, 20,000 Anthem
associates work toward a common goal:
Quality in the health care our members receive.
Quality in the ways we work with hospitals, physicians and other health professionals.
Quality in innovation that simplifies and personalizes service.
Quality in the choice of health benefits we offer our customers.
Quality in the ways we bring leadership to health care locally and nationally.
For Anthem, 2003 was a year of continued growth and change. For our members,
our employer customers, the health care professionals we collaborate with and
the communities where we live and work, it was a year during which our
commitment to quality was demonstrated day in and day out.