Anthem Blue Cross 2003 Annual Report Download - page 14

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Judy Keraghan has never met Pat Foskitt.
But for the last two years, Pat—a nurse case
manager for Anthem Blue Cross and Blue
Shield in New Hampshire—has been a
positive presence in Judy’s life.
Judy, pictured here with her grandchildren, is
an Anthem member who was contacted by
Pat while recovering from open-heart surgery.
As a part of Anthem’s care management
program, Pat offered support, helping Judy
learn to monitor her own health while
returning to her normal life.
“To tell you the truth, I was surprised…
I don’t think most insurance companies know
who you are, let alone stay involved with
you for as long as Anthem has,” said Judy.
“Pat has helped me a lot. It’s been a big
help just to be able to talk to her. I liked her
positive attitude…she’s been a real positive
influence for me.”