VMware 2009 Annual Report Download - page 9

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Table of Contents
Technology Alliances
Consistent with our partner-centric strategy, we have engaged a broad group of hardware and software vendors to cooperatively advance
virtualization technology through joint marketing, product interoperability, collaboration, and co-development. We create opportunity for
partners by enabling them to build products that utilize our virtualization technology and create differentiated value through joint solutions.
We have more than 1,300 technology partners with whom we bring joint offerings to the marketplace. We classify our partners as follows:
The VMware Technology Alliance Partner program facilitates joint solution creation and coordinated go-to-market activities with our
partners. Nearly 1,000 of the most widely used applications from ISVs support the VMware vSphere platform. Each month, dozens of additional
applications are added to the supported list. These applications include business solutions for enterprise resource planning, human resource
management, electronic medical records management, financial processing, and middleware such as application servers and databases. As an
extension to this rapidly growing list, we have expanded our VMware Ready Management program to allow middleware and application
software to qualify for the VMware Ready logo. The VMware Ready Management program validates the integrations of partner solutions that
simplify comprehensive management of VMware virtual datacenter operating system environments.
Our ISVs and other alliance partners, open source contributors, and other VMware community members have distributed more than 1,300
software applications as virtual appliances. In addition to developing open APIs, formats, and protocols at multiple levels in our products, we
provide source code access to select partners in our “Community Source”
program to facilitate joint development and partner differentiation. We
provide access to our ESX source code to approximately 700 developers from more than 40 partners for joint development projects. We also
work with our industry partners to promote and foster the adoption of industry standards.
We invest significant capital in testing and certification of infrastructure to rigorously ensure our software works well with major hardware
and software products. We have more than 3,300 server, storage, I/O, and thin- client devices from more than 150 companies that are VMware
Ready. We have successfully tested more than 450 operating system versions for use with our solutions. We believe that the scale and scope of
this effort is a significant competitive advantage.
6
VCPs help integrate virtual infrastructure into enterprise systems and processes. VCPs include VMware employees, partners, and
customers who have completed training and have successfully passed our VCP exam.
•
VMware Education Services
. Our courses provide extensive hands-on labs, case study examples, and course materials. Customers
work in teams of two on servers located offsite using a variety of remote access technologies.
•
VMware Technical Account Manager (
“
TAM
”
).
TAM service provides our customers with a dedicated VMware expert, which
enables customers to accelerate standardization of VMware products by assessing their unique environment, proactively
recommending solutions, and identifying unforeseen circumstances that may cause delays in deployment.
•
Independent Hardware Vendors (
“
IHVs
”
).
We have established strong relationships with large system vendors, including Cisco,
Dell, Fujitsu, Fujitsu-Siemens, HP, IBM, Lenovo and NEC for joint certification and co-development. We also work closely with
AMD, Intel, and other IHVs to provide input on product development to enable them to deliver hardware advancements that benefit
virtualization users. We coordinate with the leading storage and networking vendors to ensure joint interoperability, and enable our
software to access their differentiated functionality.
•
Independent Software Vendors (
“
ISVs
”
).
We partner with leading systems management, infrastructure software, and application
software vendors to enable them to deliver value-added products that integrate with our VMware vSphere and vCenter suite of
products.