Unum 2012 Annual Report Download - page 15
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UNUM 2012 ANNUAL REPORT 13
S
of customers say they are
likely to recommend Unum
98 percent
By acting as a reliable resource for those we serve, at
a time when it can be tough to know which way to turn,
we play a crucial role in the things that matter most.
We’re proud of the fact that, according to third-party
surveys, we regularly outperform our industry in key
measures of customer and claimant satisfaction.
Most importantly, our customers know they can count on
Unum when the unexpected occurs. More than 20 million
people at 170,000 companies rely on Unum’s products and
services — including a third of Fortune 500 companies —
and we paid out more than $6 billion in benefits last year
to individuals and families who were impacted by life-
changing events.